Sicily-By-Car Car Rental

Rome Termini train station is likely a major transportation hub, and by 8:40 in the morning, there were already many people in line for car pickup. We waited an hour for our turn. They had complete Hague certification, but the service staff strangely insisted on an international driving permit, which surprised us. It was different from what we had researched before. However, the staff members who handled the pickup and drop-off were very kind, and the car was excellent. The trunk could fit two 24-inch suitcases, two 20-inch suitcases, and still had extra space.

A brand-new car with 10,000 kilometers driven, no upselling, and both pick-up and return completed within 5 minutes.

The car pickup was delayed by over 3 hours, but they upgraded our car model.

Many car rental companies are located together. First, you need to get a ticket number and wait for a few turns, which took about ten minutes. Pretty quick. The staff on site were very friendly and didn't aggressively push insurance; they simply asked whether I had insurance, as driving on narrow mountain roads like those in Amalfi or Sicily might make it necessary. This time, they emphasized the need for an international driving license and mentioned that it could result in a fine if the police checked and you didn't have one, so it's important to take note for next time. After signing the waiver and acknowledgment form, the process went smoothly. Since I had reserved a Q5, a luxury car, they kindly asked to register my return flight details as well. It seems this requirement for an international driving license and return flight information is related to renting luxury cars; I didn't encounter this in other countries before. Just sharing this as a friendly reminder to others.

It seems to be a local Italian car rental company with very high ratings. The actual service was indeed excellent. The staff checking the car during return was very enthusiastic and completed the inspection quickly, allowing customers to return the car promptly.

Highly recommend Sicily by Car rental company for their excellent service and quick vehicle inspection process.

I saw online that some people mentioned this company aggressively promotes insurance, but luckily, I didn't experience any of that. During the entire rental process, they didn't push anything on me. I simply told them I had purchased full insurance through the platform. They even upgraded my car to a Volkswagen T-Cross. When returning the car, make sure to follow the GPS directions; otherwise, it's easy to miss the correct route. However, even if you make a wrong turn, Google Maps will guide you back in about five minutes, so there's no need to worry. There's a gas station near the return location, so refueling is convenient. Finally, when you arrive at the drop-off point and park the car in the designated spot, the staff will come over to inspect the car. After that, you'll just need to sign, and the process is done. Within about fifteen minutes, the pre-authorized deposit was returned to me. Overall, this car rental experience was fantastic!

Renting a car at the Rome station was very easy to find. However, the pickup point required a bit of walking. Returning the car was straightforward; I just handed the keys to the staff without any unnecessary upselling or hassle. The journey went smoothly without any issues—a very pleasant car rental experience.

Satisfied

Simple and hassle-free.

The booked car model was unavailable, so I was given an MG SUV with average condition. The return location on the map was incorrect, but it wasn’t a big issue. After circling around once, I managed to find it successfully.

The rental company is excellent, the car is very new and in great condition, and the deposit fee is low, only 200 euros.

Good service

Great team as usual - cannot fault

The process was smooth.

Good value for money.

Good attitude

The car pickup location and the store in Milan are in two different places, quite far apart! Carrying luggage and walking was exhausting; it took at least half an hour.

Returning the car was exceptionally quick and efficient.

Satisfied