Hawk Car RentalHawk is a trusted name in the car rental industry, with a strong presence in Southeast Asia since its establishment in 1995. Initially launching in Malaysia and Singapore, Hawk has grown steadily by focusing on customers’ needs and offering high-quality vehicles at reasonable rates. Today, the company ranks among the top five car hire providers in Malaysia, operating a fleet of over 500 vehicles nationwide. Its Singapore operations are even more expansive, with more than 600 vehicles available, including compact cars and SUVs, making it a preferred choice for international travelers and local customers alike.
As a local car rental company with deep regional expertise, Hawk also expanded into Hong Kong in 1996, achieving commendable growth. The brand's strength lies in its understanding of the local markets and its commitment to reliable service. Hawk’s booking process is straightforward, and it offers convenient locations across its operating regions. While Hawk provides excellent service and competitive pricing, it may not offer the same international network or premium vehicle options as some global brands. However, for those seeking dependable, local car hire solutions in Southeast Asia, Hawk remains a top-tier choice.
/10
Vehicle condition
7.5Vehicle cleanliness
7.6Spaciousness
7.5Counter staff
7.2Pick-up location
6.8Drop-off location
6.9Pick-up time
Drop-off time
8
Very good
Good service, but there was a billing issue. I was charged again at pickup even though I had already paid on QEEQ.
Penang
Reviewed: February 28, 2024
8
Decent rates, no hassle drop-off.
Pickup counter is located at KLIA Terminal 1, but it was not clear on the Voucher. We had to figure out after reaching there that we need to travel to T1 using bus to pick-up. Took ~25-30mins to reach, and another 25-30mins for car pickup. The car provided was old, didnt have Apple Car Play or Android Auto.
Kuala Lumpur
Reviewed: November 30, 2023
8.3
Good rental experience
Everything is good except that they do not have a counter at KLIA2, so a bit time-consuming to fetch the car and return it to KLIA terminal for passengers who arrives at KLIA2 Terminal.
Kuala Lumpur
Reviewed: November 3, 2021
8
Satified with the rental
So far everything is smooth and the process is simple.
Penang
Reviewed: February 20, 2020
9
My favorite rental car company
I was able to get my hands on my favorite new Civic. Thank you for the wonderful experience.
Kuala Lumpur
Reviewed: January 8, 2020
8
My favorite rental car company
Friendly staffs and cars were superb.
Kuala Lumpur
Reviewed: January 7, 2020
9
My favorite rental car company in Malaysia
I got free upgrade to Honda BRV with no extra charge.
Kuala Lumpur
Reviewed: January 7, 2020
8.3
My favorite rental car company
I got free upgrade to Honda City with no extra charge.
Kuala Lumpur
Reviewed: January 7, 2020
8.3
I’ll definitely use it again
I got free upgrade to Honda City ! Thank you.
Kuala Lumpur
Reviewed: January 7, 2020
8
Great
Okay
Kuala Lumpur
Reviewed: December 12, 2019
4.7
Bad lousy emergency policy. Worse the spare tyre is just Decoration!
Had tyre punctual on our last day rental travelling back to jb from kl. Text for emergency assistance. Lucky nearby found a workshop, and told the spare tyre is different size, cannot use. Text emergency assistance and was kept blaming is our fault to damage tyre and offer ZERO solution.
Johor Bahru
Reviewed: December 2, 2019
7.7
Good
Really bad experience trying to find the correct parking location to return the vehicle and had to pay extra due to being late
Kuala Lumpur
Reviewed: October 18, 2019
8.7
Cheap and easy
Great car.
Kuala Lumpur
Reviewed: October 8, 2019
10
Great experience!
Hawk’s staff, mr Joe is very helpful and punctual, make our journey smooth and enjoyable. His service is excellent. Definitely will choose hawk again when come back to melacca.
Melaka
Reviewed: October 3, 2019
5.7
Average
The car did not meet my expectation, slow pick up and its air con is not cold enough
Kuala Lumpur
Reviewed: September 29, 2019
9
Excellent
Will visit this company again .
Penang
Reviewed: September 14, 2019
10
Straightforward and Easy.
Everything is good but please allow me to correct the English in your question. “exceed” should be used following “Did”. Counter “staff” not “stuff”.
Penang
Reviewed: September 10, 2019
5.3
Booked a Nissan Almera was given a Perodua Alza (cheaper local car) with 233,000km!
The car was awful. Booked a Nissan Almera fobbed off with a local Perodua Alza that had covered 233,000km. Was dented and scratched all round, looked a real 'banger' as we'd say in the UK. A real con and very expensive given the car provided. You expect something relatively new. Clearly been in a couple of stunts. Avoid.
Kuala Lumpur
Reviewed: September 3, 2019
9
Great car rental in KL!
Very nice staff, helpful, kind, and easy to work with.
Kuala Lumpur
Reviewed: September 1, 2019
8
Very good
Good
Penang
Reviewed: August 24, 2019
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