CAR RENTAL REVIEWS ON EUROPCAR IN FRANKFURT

The Europcar rental counter is conveniently located on the right-hand side as soon as you exit Terminal 2 at Frankfurt Airport. The processing time is around 10 minutes, which is fast and efficient. The pickup point is on the lower ground floor, and as long as you follow the signs, you won’t go wrong. Note that when driving out, there’s a barrier – just place your finger on the scanner and it will lift after issuing you a card. For the second barrier, insert the card you received earlier. Returning the car is also straightforward. Follow the airport directions to the designated area where staff will be waiting. You can leave the car and leave quickly without wasting time.

Very quick and convenient

Pretty good overall.

Pretty good.

No upselling services and short waiting time.

Very satisfied, the staff were friendly and enthusiastic.

Very satisfied, the staff is warm and friendly.

The car rental process was simple and fast, and the additional insurance charges were reasonable.

Excellent

Great experience, thumbs up!

Both pickup and return were smooth.

Quick pick-up and drop-off, a very good experience.

The car was great.

The service was warm and attentive, instructions were detailed, and the car was in excellent condition.

There was an upsell for full insurance, but the so-called full insurance from QEEQ is not actual full insurance. It is a combination of partial car insurance and domestic insurance. For example, you might have to pay around 1200 EUR for a 1-inch scratch repair upfront, and then claim reimbursement through domestic insurance, which is very inconvenient.

The rental car service was right outside after arriving, but it doesn't open until 7 AM, so don't come too early. The service attitude was excellent, and they fully understood our need for large luggage space, directly offering us the Tayron with the largest luggage capacity.

Very good.

Short queue and efficient vehicle inspection.

The service attitude was really good, very attentive in providing various information, answering all questions, and the car pickup was very fast.

Quite good. The insurance bought on QEEQ is from a domestic platform, not the car rental company. The rental company will inform you that the insurance is not all-inclusive.