CAR RENTAL REVIEWS ON ENTERPRISE IN IZMIR

I had rental insurance thru my US insurance and also on the credit card I used for booking. But customer service agent in Izmir told me that I had to buy insurance in Turkey because it doesn't show in Turkish e-devlet system that I have insurance. Of course it didn't, because I had it on US credit card Since he said he couldn't give me the car I needed, I had to spend another 5,000 TL for insurance.

Booked a pickup truck but switched to a business car due to manual transmission. Spacious.

The staff at the counter tried to give me another smaller car initially stating that it was more fuel/cost efficient. It was only when I refused it that I was offered another car of similar size as the one I had booked but had to wait for 45 minutes for that car to be delivered.

Booking was straightforward although it would be useful to understand what are the alternative cars that could be offered in each category.

Overall satisfied, still waiting for the deposit refund. The rental company said it would take 7 days, but not sure how many days it will actually take.

Overall, it was pretty good.

Not bad, the first car delivered had some issues, but it was quickly replaced after a short wait.

Overall satisfied, thanks for the service.

Satisfied

Commandé un véhicule SUV et nous avons reçu une audi A3. nos baggages ne sont pas tous renter dans le coffre donc voyager avec deux bagages entre les deux sièges de dernière pas très confortable pour 5 jours de location avec 4 adultes.

Efficient and convenient.

Pretty good.

Satisfied

The pickup and car exchange went smoothly. I paid a little extra to switch to a BMW 120. The car was manufactured in December 2024 and is very new with excellent condition.

Satisfied.

The staff was very friendly.