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Live chat Email us Service Code: 6811585177
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Great experience, sparkling clean car, excellent service

Reviewed: Tue, Sep 4, 2018
About Hertz: 9.4 /10
Like: End to end reliability, condition of car, performance. When the former renter only refilled the vehicle to 3/4, we obtained a small refund to honour this.
Dislike: Hard to return at Luton Airport (car return not well sign posted) but not Hertzs fault. Airport needs to do better.
Compact | Opel Astra or similar

Relevant Reviews on Hertz in United Kingdom

Anonymous

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Reviewed: Thu, Jun 25, 2026
About Hertz: 10.0 /10
No hard selling at all, and both pickup and return went really smoothly.
About QEEQ: 10.0 /10

Edith Henry

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Reviewed: Fri, Jun 21, 2024
About Hertz: 6.0 /10

Hiram Gresham

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Reviewed: Mon, May 27, 2019
About Hertz: 2.0 /10

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Commercial Van | Ford Transit 3 Seats or similar
Reviewed: Tue, Jul 16, 2019
About Hertz: 8.0 /10
Signs to rental cars at Glasgow airport are small and confusing.There is no signage at all over the pick up building, nor arrows if arriving by car.Apparently that has to do with airport.
About QEEQ: 10.0 /10

K.Chee

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Compact | Vauxhall Astra or similar
Reviewed: Wed, Jun 12, 2019
“Terrible experience with Hertz”
About Hertz: 4.3 /10
I won’t never ever book cars with Hertz especially in UK. Rigid staff, poor customer services and don’t even ponder long q waiting to pick up the cars as staffs just take their own sweet time to process the booking. Totally waste of time as we q for almost 2 hours for less than 20 people in line. From counter to ground staffs, all are very arrogant and unfriendly at all. Even the shuttle service to terminal takes ages to come and not really care whether u r catching your flight schedule. I never had such bad experience with Hertz in other countries over the world. Sorry, yes ruin my day
About QEEQ: 9.0 /10
Everything is fine. Please be cautious with yours posted rating on Hertz. Not matching customer expectation at all

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