Hertz Staff Friendly and Efficient

Picked up the car at Rome Central Station, the process was smooth. Got a FIAT 500L, with around 10,000 kilometers, almost like new. The car was in excellent condition. Returned it at Milan Airport; initially worried about finding the location, but just followed the signs and found it easily. The staff checked the car quickly and completed the process within a minute. First time renting a car abroad, and it was a good experience.

Due to a flight delay, I couldn't pick up the car on the same day. Despite communicating with QEEQ to reserve the car, I still got a smaller car the next day. The space was very cramped throughout the trip, and it was hard to fit all the luggage.

Everything smooth and pleasant as always. Upgrade offered and taken.

Fantastic app and better prices than all the other competitors.

The car was not a jeep compass enten thugh there was several at the Pick up spot. There was 5-6 damages, the first staff member had a lot of pictures of the damages. And when I returner the car, they wanted we to pay for One of those damages.....only because I had several pictures of the car from the Pick up date, I managed to get through the drop off circus!!