Seamless rental but wary of hidden costs

Overall, the process of renting and returning the car was convenient. The car, with 6000 miles on it, was okay. The original exterior had some wear and tear, but no one checked during pickup. Thankfully, I took photos, so when asked if I caused the damage during return, I could show the photos taken at pickup.

The car was filthy on the inside, sticky surfaces and stains, like it hadn’t been cleaned for a year internally. There were also a lot of scratches and damage to the outside of the car. In addition the drive seat speaker was split which made it impossible to listen to any audio on my 4 hour drive - frustrating! None of these faults were mentioned when I picked it up.

Booking was easy, wish the product had been good enough.

Like: total experience was fantastic
Dislike: car was a little bit dirty and did not matter but the windscreen on the inside was emery and hard to see at night we cleaned and all was good