Good

The staff was impatient and unclear, making the car difficult to locate.

Okay

Car was not entirely clean but did accommodate us well with type preference Now we know we wouldn’t bother with camero again

Went well

We had an issue with the wiper fluid. We travelled from Reno to South Lake Tahoe and noticed that the wiper fluid kept freezing with the lower temperatures. I kept a bottle of winter solution on hand to splash on the windshield whenever the windshield got too dirty from the weather conditions.

They were responsive when I had questions.

Excellent customer service, prompt. Clean almost new vehicle. They are now combined with Dollar Rent a car. One office for pick up for both agencies, although physical locations are different. it could be a little confusing.

Easy to use booking process. Price protector only gives Easy Car Rental a leg up on all competitors. One can book with confidence not only because the price is protected but also because free cancellation.