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Search for Europcar Car Rentals in London

Upselling based on not having the car that you ordered

Reviewed: Tue, Mar 5, 2019
About Europcar: 7.7 /10
Really disappointed with Europcar. Was told on arrival that they only have a Vauxhall Mokka, rather than the Qashqai. "Offered" an upgrade to an XC90, at just £90 per day as my choice wasn't available. Then offered a mercedes at an extra 50 per day. Still wanted my choice but was told the Mokka is the same. It definitely is not
About QEEQ: 10.0 /10
Nissan Qashqai image
Europcar
Heathrow Airport T5(LHR)
London
United Kingdom
Small SUV | Nissan Qashqai or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Zenobia Oscar

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sun, May 18, 2025
About Europcar: 2.0 /10
Too many upsells and hidden charges.

Monroe Henley

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Jan 9, 2025
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Burton Brook

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Aug 22, 2024
About Europcar: 6.0 /10
The pick-up and drop-off process was very convenient, but the staff at the store had a poor attitude. They were very enthusiastic at first, but their attitude changed immediately after I declined their upgrade sales pitch.
About QEEQ: 8.0 /10

Bernie Faraday

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, Aug 3, 2024
About Europcar: 8.0 /10
Used to recommending vehicle upgrades. The cross-border and cross-island fee of £309 is inconsistent with the original statement of £187, nearly doubling the cost.
About QEEQ: 10.0 /10

Benjamin Lowell

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, Aug 19, 2017
About Europcar: 10.0 /10
Picking up the car in London required taking a shuttle from the airport, but the pick-up was smooth. Returning the car in the Scottish Highlands was easy, as the staff just checked it quickly.
About QEEQ: 10.0 /10

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