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Easy

Reviewed: Wed, Mar 27, 2019
About Hertz: 9.7 /10
They should have told us that upon return they would need the mileage. Although it was unlimited mileage, they needed it. I felt that it was THEIR JOB to do it, and not the customer. We had to exit the hotel and go to the parking lot to get it.
About QEEQ: 10.0 /10
Compact SUV | Jeep Compass or similar

Relevant Reviews on Hertz in United States

Hedda Babbitt

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Reviewed: Tue, Jun 11, 2019
About Hertz: 8.0 /10
Good service, almost no waiting in line

Adela Quiller

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Reviewed: Wed, Nov 14, 2018
About Hertz: 6.0 /10

Honey Meg

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Reviewed: Mon, Mar 25, 2019
About Hertz: 10.0 /10
Hertz has great customer service; picking up and exchanging the car was very easy, especially since we arrived in Boston at night, so there was no line.

Peter-London

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Economy | Mystery car 2 Doors or similar
Reviewed: Tue, Nov 30, 2021
“Hertz provded graet service in Phoenix, AZ.”
About Hertz: 9.0 /10
As a "Gold Star" member verything was smooth and easy
About QEEQ: 7.0 /10
Booking platform was not easy. For a trip of 16 days I had to make 2 bookings, 1 for 4 days and 1 for 12 days for the same car (group) for a continuous 16 days. Hopeless!

Noel Ortega

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Full Size Van | Ford Transit or similar
Reviewed: Wed, Jul 10, 2019
“Rental was really easy, but the insurance policy got complicated, we could add an extra driver.”
About Hertz: 9.7 /10
Hertz did a great job explaining everything from the rental pickup to the return process, great facility and great hours.

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