I booked a gasoline car but was given an electric one. Finding charging stations was a hassle, charging was slow, and it took three to four hours to fully charge before returning the car. If you have an option, try to avoid driving an electric car.

Very satisfied with the staff

rental counter was soso, the salesperson do not really explain the detail how to check the car or explain that customer must check within 2hrs if there any damage of the car..all in French and counter should explain to the customer but instead trying to sell customer many things.. however, the best staff at the pick up area is Mr. Nabil..he is very good, explain how to use the EV car as this is the first time i use EV car..he spent at least half hour explain how to use. This is customer service..Mr. Nabil should be manage the entire Europa at this division and should at least get bonus and get a good raise for his good attitude and services. Very professional..unlike the staff from the counter which is very poor service.

The price was ludicrous, expensive. The car had a faulty tire pressure warning throughout, and a oil! problem warning which was intermittent. I did not have time to deal with it on the road.

It would have been helpful at time of booking to be told it didn't have winter tyres rather than being told 30euro a day for winter tyres