AVIS Ibiza Airport Review: Pickup/Drop-off Poor, Cleanliness Excellent, Customer Service Excellen......

Spain

Reviewed: Sat, Aug 8, 2020

About AVIS: 6.0 /10

Didn’t have the right car. We did eventually get a refund though.

About QEEQ: 10.0 /10

Convertible | MINI Cooper Cabrio or similar

7-day rental

Relevant Reviews on AVIS in Spain

Herbert Jordan

Spain

1 days rental

AVIS

Barcelona

Spain

Reviewed: Tue, Dec 3, 2024

About AVIS: 10.0 /10

Not bad!

About QEEQ: 10.0 /10

Ella Baldwin

Spain

1 days rental

AVIS

Madrid

Spain

Reviewed: Sun, Oct 6, 2024

About AVIS: 6.0 /10

We picked up the car in Madrid and traveled through Portugal (Porto, Lisbon, Faro) and Spain (Seville, Malaga, Granada). The diesel car broke down due to a lack of urea (Doesn't the rental company check this?). This required us to communicate with AVIS over the phone, but their customer service was poor, and communication was difficult. After several tries, the vehicle was finally towed away. AVIS did not provide a replacement car, so we had to go to the airport rental company ourselves to find an alternative vehicle. Unfortunately, the car model changed from a 7-seater Mercedes to a 5-seater Peugeot. The entire experience was stressful and left us feeling helpless.

About QEEQ: 10.0 /10

Tiffany Carl

Spain

1 days rental

AVIS

Granada

Spain

Reviewed: Thu, Feb 13, 2020

About AVIS: 4.0 /10

The company is understaffed. They don't answer calls, saying they are too busy.

About QEEQ: 8.0 /10

Wordsworth Alcott

Spain

1 days rental

AVIS

Barcelona Airport(BCN)

Barcelona

Spain

Reviewed: Wed, Oct 4, 2017

About AVIS: 2.0 /10

A3 didn't give me a 1.4 Yeti. Are these the same cars? There's not even a display screen! Shouldn’t a substitute car be at least as good? They turned hostile immediately when I refused to buy insurance. So cold and scary!