Overall very satisfied. QEEQ sent email reminders before crucial steps like pick-up and return, highlighting key issues to pay attention to, which deserves a big thumbs up! The driver's license translation service was excellent and multi-lingual, so it can still be used in other countries next time. Last year, I went to Turkey.
The staff service was terrible. The office clerk was on a personal call, and there was nobody at the service desk outside. We waited for a long time, and eventually walked over to signal him. He responded with 'Wait a moment, my colleague will be here!' and then shut the door.
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