Excellent and simple

Located inside the airport, convenient to pick up and return.

Apart from the annoying upsells, everything was fine. We got two booster seats (without backrests) for children. We booked a car similar to a Sharan and received a brand new (15000 km) Renault Intiale. The electronic control system is comprehensive, featuring power folding seats in the last two rows, a power tailgate, keyless entry, auto-lock, a heads-up display, automatic speed and distance recognition, and an emergency brake system (which we didn't need to use). There's also a touch screen the size of an iPad with excellent navigation, much more reliable than a phone's GPS, likely capable of estimating the position in tunnels based on the car's mileage.

There were very few staff members, so the waiting time was a bit long.

rental counter was soso, the salesperson do not really explain the detail how to check the car or explain that customer must check within 2hrs if there any damage of the car..all in French and counter should explain to the customer but instead trying to sell customer many things.. however, the best staff at the pick up area is Mr. Nabil..he is very good, explain how to use the EV car as this is the first time i use EV car..he spent at least half hour explain how to use. This is customer service..Mr. Nabil should be manage the entire Europa at this division and should at least get bonus and get a good raise for his good attitude and services. Very professional..unlike the staff from the counter which is very poor service.

I requested a Peugeot with automatic transmission, but I got a Jeep. The Jeep was fine but seemed too big a car for those tiny streets in France. Maybe need to have a few more small cars available with automatic transmission in their fleet. I know that the vast majority use manual over in Europe, but some tourists don’t. Overall it was a lovely time driving around beautiful French countryside.

It was easy. Thanks so much for the availability of the insurance package to purchase in advance.