Very satisfied.

The counter is directly across from the baggage claim, very efficient and convenient.

Overall satisfied. One day, the car key got locked inside the car. The rental store staff said they didn't have a spare key and advised me to call and pay 130 on my own.

There was no line, but the receptionist deliberately delayed. First, she tried to persuade me to switch cars (saying that the two-wheel drive car I booked was not good and that I should get a 4WD car, but I insisted on not changing, and finally found out they gave me an AWD car); then she aggressively pushed additional insurance, falsely claiming that I didn't have third-party insurance and could not drive without it. After confirming with QEEQ, I refused; finally, she added road assistance and other additional services to the agreement without my consent, and I signed it without carefully checking. When I picked up the car, I didn't notice that the windshield had a palm-sized crack until I had driven a short distance. Luckily, I took a photo at that time, so I didn't face any trouble when returning the car. Conclusion: the store is very poor.

Very efficient