Very satisfied

Very satisfied, the process of picking up and returning the car was very smooth.

The staff were very nice.

Europecar offered me a SERES3 EV. I asked them for another car such as Peugeot, Renault, Citroën, etc, but they said they have only Chinese EV cars or Tesla for extra 100 €. I didn't accept Tesla, and take Seres3. During my drive on the first day, the car had problem with electric system. I went to the Europcar Agency in Montpelier Airport. At the beginning they refused to change the car. I called Europcar Help Center and QEEQ help center but didn't contact to anybody. I resist to change the car and they accept to change the car with MG4. This EV car was OK and I completed my travel without another problems.

Booking platform is working very well but help center is not.

Like: The new car, eco to use as not greedy on petrol.
Dislike: Return was a bit too easy on that I only had to leave the keys. I would have liked to sign something that it was returned in tip top condition to avoid any issues afterwards.