Satisfied

The service attitude was good, but the procedures took much longer compared to the Herz in San Francisco. Although we were given a car that had only driven a little over 5,000 miles, we found several noticeable scratches during the handover. The staff acknowledged our concerns, made a note, and signed it to avoid any unnecessary issues.

Dollar is pretty good. First, the line is shorter compared to Hertz and Avis, and it's convenient for pickup and drop-off. However, as mentioned on the QEEQ website, they might recommend some unnecessary insurance. I was recommended to buy some, but later canceled it when I realized.

We were unable to collect the car on our scheduled day/time because our plane was delayed by 4 hours and the counter staff had finished for the day. Fortunately we were staying 20 minutes away so returned the following day. From there everything went smoothly.

The car smelled horrible had to drive back down to car rental place and exchange it