The company is small with only two staff members. Their attitude is acceptable, and the procedure is relatively simple. At the end, the staff will give you the keys and tell you which parking spot the car is in. Using Google navigation, you can get out quickly.

Good sized car for what we needed

Really helpful when I needed to adjust my booking, I added 2 more days for less than a dollar

We booked after an Alaska cruise. The pick up location is a short taxi ride (easy walk if no luggage) from the cruise terminal. The Dollar agent was very helpful: helping with luggage when we arrived and departed; printing map of our planned drive and suggesting points of interest; planning route to hotel. Car was close by and ready. Return was easy, with receiving person getting trolley and helping with luggage.

Booking was easy and arrangement with rental agency very smooth.

Like: I got a good price and knew ahead of time that I would pay extra for the insurance.

Dislike: That I was talked into adding full insurance package.