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Absolutely great experience with the customer service.

Reviewed: Thu, Apr 25, 2019
About Hertz: 9.0 /10
There were some misleading information that are posted on web site and actual procedures that are implemented at the rental site.They did not honor what is on the web site even though it's their web site posted procedures.
About QEEQ: 10.0 /10
Great customer service, exceed my expectations.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Hertz in Canada

Frederica Anne

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Reviewed: Sun, Aug 17, 2025
About Hertz: 10.0 /10
As expected from a major rental company, they didn't try to upsell anything and directly confirmed that our original order's insurance covered all risks. Absolutely honest and highly satisfactory.
About QEEQ: 10.0 /10

Pandora Harte

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Reviewed: Sun, Nov 28, 2021
About Hertz: 10.0 /10
All the small cars were rented out, so they gave us an MPV instead. It was truly a great deal, with only over 7,000 kilometers on it.
About QEEQ: 10.0 /10

Zero Bulwer

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Reviewed: Sun, Jun 24, 2018
About Hertz: 10.0 /10
Very convenient and fast. Everything went smoothly.
About QEEQ: 10.0 /10

Novia Springhall

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Reviewed: Tue, Jan 10, 2017
About Hertz: 10.0 /10
Picking up the car at the airport was very convenient, the car was in excellent condition, and the service was great. Renting the car for a week was very cost-effective. The only issue was that the car return location in Vancouver was in the underground garage of a building, and the HERTZ sign was very small, which caused some trouble as we had to circle around the building once.
About QEEQ: 10.0 /10

Kelly Byron

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Reviewed: Tue, Aug 9, 2016
About Hertz: 4.0 /10

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