Excellent

Did not get the reserved model; the vehicle performance was not good, lacking power.

I rented a car in Quebec, and the lady even recommended some travel tips. Overall, it was a great experience!

The car felt a bit old. I rented it for 27 days, and the dashboard indicated maintenance was needed. I went back to the rental company to request a car change, but the staff said to ignore it and drive as usual. Although there were no issues afterward, I was uneasy the whole time. Negative review! Additionally, I asked about extending the rental period during my visit, but the extension cost was much higher, and I would have to return to the store at the end of the period. I decided against it.

明書等を店舗に用意いただけると助かります。 お借りした車の整備状況などは大変良かったです。

レンタカー会社直接予約より得なプランを提供いただいて大変助かりました。

Chris at the Banff pickup point was excellent. So helpful and patient in showing us all the workings of the car.