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Live chat Email us Service Code: 3452169360
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Never again

Reviewed: Mon, May 30, 2022
About Europcar: 8.0 /10
Arrived at pick-up to find that booking had been cancelled without notification and no cars available. Directed to an alternate pick-up an hour away where only available car was more expensive
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Please kindly reply us with related proof and document so we can better assist you. Thank you for your understanding and help.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in United Kingdom

Jennifer Sapir

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Reviewed: Sat, Oct 4, 2025
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Yale Valentine

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Reviewed: Sun, Jan 19, 2025
About Europcar: 8.0 /10
Overall satisfied, but encountered an issue with the car not starting before switching vehicles, which was a bit frustrating.
About QEEQ: 8.0 /10

Bowen Carroll

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Reviewed: Fri, Jan 19, 2018
About Europcar: 2.0 /10

David

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Mini | Fiat 500 or similar
Reviewed: Wed, Apr 1, 2020
“Added 200% to the price at the counter! Wouldn’t release the car without paying it”
About Europcar: 2.0 /10
Awful! They didn’t fulfil the booking. Arrived at counter, waited 40min to be seen then they said the booking didn’t have sufficient insurance and they wouldn’t let me take the car without paying another £200 extra for an extra insurance. Manager wasn’t available and didn’t have a business card. I’ve used plenty of slightly dodgy car companies but these guys (at least the ones I dealt with) are criminal.

M.Abdulahi

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Jan 5, 2020
“A* service by all”
About Europcar: 9.3 /10
Upgrade to an automatic was very welcome for London driving.
About QEEQ: 10.0 /10

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