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Live chat Email us Service Code: 3885398177
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Cost effective, and friendly

Reviewed: Fri, Apr 26, 2019
About Routes: 9.0 /10
The ladies at the front desk were super friendly and helpful! Harpreet was informative, polite and personable. I did receive the van when it was raining, so it was a bit tough to check for chips, scratches etc. Almost dinged for a chip on the windshield, but thanks to the gentleman who did the walk around he made a note about the rain making it difficult to see such things. Also Harpreet had someone take a second look at the contract and the chip and determined it was very minor. Something I didn’t have to worry about :) which was truly great. When doing the walk around be mindful of every little thing and be sure to include that on your contract. Overall my experience was a very positive one. Prices are competitive and customer service was spot on. Will definitely be booking again.
About QEEQ: 10.0 /10
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Vancover Airport - Routes

B.Anderson

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Sep 15, 2019
“Not real happy”
About Routes: 7.0 /10
When we got off the plane, we couldn't find where to go to pick up the car. I finally called. I was told someone would be there in a few minutes. It was about 40 minutes later. Later at the pickup location, it seemed like everyone was disorganized. The woman behind the counter asked if we would take a large mini-van. We had ordered a small Toyota Corolla. We agreed, but would have much preferred a smaller car. The mini-van was so large it was hard to park, and worse on gas.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Aug 8, 2019
“The staff was very rude and unhelpful. Never book through easyrentcars again”
About Routes: 6.3 /10
The service was horrible. Staff was very rude not helpful. The process was long and frustrated. Worst experience ever.

C.Peng

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jul 28, 2019
“A bit trouble on getting to the pick-up location without instruction, the car and service is great.”
About Routes: 8.0 /10
When I was booking, I was not aware that they are not at the airport. After arriving the airport, I was confused on how to get to the pick-up location. I called their customer service and nobody answered. So I used Google map, and used the sky train and walked a bit to get there. Over all, the rental price is cheaper so it's still worthy to me, but I hope that the customer can be introduced about how to get to the pick-up location smoothly when they arrive at the airport.
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Jun 16, 2019
About Routes: 6.7 /10
We had to wait 30 minutes for the van to drive us to the airport. Because of this, we missed our 1 hour window to check our bags in. Because of this, I had to dispose of $50 worth of items I couldn't bring onto the plane. Also, when we received the car it was very dirty on the inside and outside. However, overall check-in/check-out service with somewhat quick.
About QEEQ: 7.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, May 17, 2019
“Easy, affordable and convenient rental serviced with smiles by great staff”
About Routes: 9.3 /10
Extremely friendly staff. Great service. So nice to be greeted witha smile after spending so much time in a plane.
About QEEQ: 10.0 /10
Easy and quick process with best price.

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