Hertz rent a car good in snow country

B.Farquhar

Australia

Reviewed: Mon, Aug 29, 2022

About Hertz: 9.0 /10

Everthing good from the time of arrival to pick up car to driving the car and returning it to same location in Mitchell Canberra. Prior to arriving to pick up car, I rang to check if all things ready to go. Customer service agent tone aclittle abrupt. Before driving off, we were just given the keys. After driving off it appears that the car had cuise control, but we were not shown how to operate it. It probably had Sat Nav but were not shoen it. I used Siri (Google) voice command on my phone instead. No problems starting car in freezing conditions. Great plus: the car, a KIA Cerato had done over 20,000 klms but looked brand new, spotless inside and out and clear windows and windscreens, inside and out....a 10 for presentation.

About QEEQ: 8.0 /10

Hertz

Canberra

Australia

Compact | Hyundai i30 or similar

6-day rental

Relevant Reviews on Hertz in Australia

Bob Stowe

Australia

1 days rental

Reviewed: Thu, Jan 18, 2024

About Hertz: 10.0 /10

Very good

About QEEQ: 10.0 /10

Nelly Johnny

Australia

1 days rental

Hertz

Brisbane Airport(BNE)

Brisbane

Australia

Reviewed: Tue, Jan 22, 2019

About Hertz: 8.0 /10

Good service attitude

Xanthe Service

Australia

1 days rental

Hertz

Melbourne

Australia

Reviewed: Fri, Jan 8, 2016

About Hertz: 8.0 /10

There were long lines, and it took an hour to get the car. There were four staff members available, but some took a long time to serve each customer. The car was freshly washed and clean. Returning the car was quick as they only checked the fuel level. The brakes made a strange noise on the second day, which affected our mood a bit. We later had someone check it and they said it wasn't a big issue. For longer trips, it might be better to rent an SUV for peace of mind.

Tom

Australia

1 days rental

Small SUV | Nissan X-Trail or similar

Reviewed: Wed, Aug 14, 2019

“Fuss-free Rental”

About Hertz: 8.7 /10

The car that i booked wasn’t available during pick up. I was offered a similar class of vehicle which worked out well. Pick up and return was very seamless. Explanations were straight to the point.

About QEEQ: 10.0 /10

Booking through the app was easy. Just needed to pick the required vehicle type and price. Booking confirmation is fast as well. Just a suggestion, reminders on the booking could be sent to customers when close to the booking dates.