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Hertz rent a car good in snow country

Reviewed: Mon, Aug 29, 2022
About Hertz: 9.0 /10
Everthing good from the time of arrival to pick up car to driving the car and returning it to same location in Mitchell Canberra. Prior to arriving to pick up car, I rang to check if all things ready to go. Customer service agent tone aclittle abrupt. Before driving off, we were just given the keys. After driving off it appears that the car had cuise control, but we were not shown how to operate it. It probably had Sat Nav but were not shoen it. I used Siri (Google) voice command on my phone instead. No problems starting car in freezing conditions. Great plus: the car, a KIA Cerato had done over 20,000 klms but looked brand new, spotless inside and out and clear windows and windscreens, inside and out....a 10 for presentation.
About QEEQ: 8.0 /10
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Compact | Hyundai i30 or similar

Relevant Reviews on Hertz in Australia

Haley Hansen

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Reviewed: Mon, Feb 17, 2020
About Hertz: 6.0 /10
Picked up the car early in the morning, no queue. The service was mediocre, the staff's attitude was neither warm nor cold. Couldn't find the handbrake and asked for help; although the staff seemed somewhat unwilling, they did help eventually. Overall, Australian officials tend not to be friendly towards Chinese, but local people are generally quite enthusiastic.
About QEEQ: 10.0 /10

Magee Cooper

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Reviewed: Sun, Dec 23, 2018
About Hertz: 10.0 /10
The Corolla in Australia is bigger and has a higher trunk compared to the same model in China.
About QEEQ: 10.0 /10

Cornelius Gill

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Reviewed: Tue, Feb 7, 2017
About Hertz: 2.0 /10
The attitude was poor. I booked a mid-size SUV but was given a small SUV, which couldn't fit all my luggage. The staff did not admit their mistake. After completing the paperwork, I had to wait a long time to get the car, claiming it was being washed. However, there were several mid-size SUVs available in the parking lot. The return location address was inaccurate; the GPS led us around for a long time. Additionally, there were no nearby gas stations, which was very inconvenient. Overall, it was a rather poor rental experience.

Chapman May

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Reviewed: Fri, Feb 23, 2018
About Hertz: 10.0 /10
Very professional, complete insurance coverage. Will choose again next time.
About QEEQ: 10.0 /10

Lou Benjamin

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Reviewed: Mon, Aug 29, 2016
About Hertz: 6.0 /10
The service attitude was good, but unfortunately, we didn’t get the reserved car model (even though it was available at the lot).

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