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It was a splendid vacation with an excellent service support from Europcar.

Reviewed: Fri, Oct 14, 2022
About Europcar: 9.0 /10
I took my rental car from Heathrow. At Manchester airport, the car had a flat tyre. I managed to drive to Europcar at Manchester Airport to get it repaired. But they decided to provide me with another car. Same model Toyota Corolla Hybrid. The guy who attended to me was MAURICE. Grateful to him for his prompt action and very fast to provide with another car. At the end of the journey I have to thank the front desk at Heathrow airport for convincing me to take the Hybrid Toyota. I ended up driving almost 1100 miles and it really save the fuel. Europcar was also flexible for me to drop the car in London instead of Heathrow. (drop box was available) this is my second time renting from Europcar.
About QEEQ: 8.0 /10
I swap with another car so no comment on that matter.
Small SUV | Opel Crossland X or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Bernie Faraday

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Reviewed: Sat, Aug 3, 2024
About Europcar: 8.0 /10
Used to recommending vehicle upgrades. The cross-border and cross-island fee of £309 is inconsistent with the original statement of £187, nearly doubling the cost.
About QEEQ: 10.0 /10

Abel Pulitzer

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Reviewed: Wed, Jun 14, 2017
About Europcar: 10.0 /10
The store was busy with many customers when picking up the car. The queue moved quickly, and the process was smooth without any upsell of extra insurance. The Insignia was upgraded to a Passat, which was very new. Everything went smoothly throughout the trip. The staff checked the car thoroughly when returning it at a different location and found no issues. The paperwork was signed quickly. Good experience overall!
About QEEQ: 10.0 /10

Edward Francis

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Reviewed: Wed, Jan 25, 2017
About Europcar: 2.0 /10

P.Mueller

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Premium | Mercedes-Benz C Class or similar
Reviewed: Sun, Nov 10, 2019
“Good rental of Mercedes car”
About Europcar: 8.3 /10
I was given the option for an upgrade with my Europcar Privilege card. Pick-up location at London Heathrow is via free shuttle service.
About QEEQ: 10.0 /10
Easy booking process and simple to compare offers across rental companies.

S.Brown

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Compact | Hyundai i30 or similar
Reviewed: Wed, Sep 12, 2018
“Pleasantly surprised”
About Europcar: 8.0 /10
Like: Pleasantly surprised by how helpful the Europcar office staff were with limited upsell.
Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.

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