very good overall experience

Easy pick-up and drop-off

Too crowded

Service was satisfactory, efficient, and the staff had a good attitude.

We had expected a hybrid car but got just a Petrol Citroen C3. It was a good car with sufficient power and space and was an automatic as booked but a hybrid is more economical and environmentally friendly

Good

The location closed at 6 pm, which I was not told previously. The car had to be filled with gasoline but I took it to two gas stations which didn’t accept US credit cards, which I didn’t know. The car had to be left in one location and then the key taken to a hotel a 10 min walk away. But we had heavy luggage, so I had to take the luggage to the hotel key drop off, return the car, then return the key to the hotel. Very stressful when trying to catch a train at the train station outside of town.