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Didnt get a car, Hertz was 15 cars short. Ridiculous!

Reviewed: Wed, May 1, 2019
About Hertz: 2.0 /10
Hertz staff was really unprofessional, didn’t apologize and tried putting the blame on us for ordering on such short notice
Economy | Chevrolet Spark or similar

Relevant Reviews on Hertz in United States

Ina Attlee

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About Hertz: 10.0 /10
Excellent
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Jean Coffey

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Queena Symons

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C.Root

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Economy | Chevrolet Spark or similar
Reviewed: Thu, Jul 11, 2019
About Hertz: 8.0 /10
Took over 60 minutes to pick car up. Car was dirty,and gas tank was on empty.
About QEEQ: 10.0 /10

Odile de la Réunion

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Economy | Chevrolet Spark 4 Doors or similar
Reviewed: Sun, Jul 7, 2019
“Réservation sur le net”
About Hertz: 9.7 /10
Ma réservation a été confirmée et quand je suis allée dans l'agence (sur Eraste Landry Street in Lafayette, LA) que j'avais choisie, ils m'ont dit qu'ils n'avaient pas de voiture et qu'ils me téléphoneraient quand ils en auront une....Quand? Iimpossible de le savoir. Le personnel ne semblait pas s'en soucier plus que ça et n'a rien fait pour trouver une solution. Je me suis donc rendue à l'agence sur Pinhook road et là je tire mon chapeau au personnel qui a été très serviable et très soucieux de la situation. Ils m'ont trouvé une voiture et m'ont offert des avantages (réductions, facilité pour le retour du véhicule, assurance) et tout ça avec un sourire rassurant. Merci encore à l'équipe de Pinhook Agency pour avoir su gérer cette malencontreuse situation.
About QEEQ: 10.0 /10
RAS

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