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Live chat Email us Service Code: 3274263171
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Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money

Reviewed: Thu, Jan 19, 2023
About ACE Rental Cars: 6.0 /10
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
About QEEQ: 8.0 /10
Price drop DID work. And that was a valuable benefit
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service. Thank you for your feedback. We look forward to serving you better next time.
Economy | Mystery car or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Miranda III.

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Reviewed: Sun, Sep 29, 2024
About ACE Rental Cars: 10.0 /10
Very convenient and the car is in good condition.

Tabrez

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Feb 23, 2020
“Pathetic”
About ACE Rental Cars: 2.0 /10
Worst service anyone could ever experience. I waited with my family outside the terminal in the brown bus shelter for over an hour and half but no one turned up to pick us so eventually we had to call a family to pick us up because all the other rental car company’s were fully booked so couldn’t get the car from anyone else either. It was cold and my kids were freezing in the cold while we waited for Ace rental car shuttle

Wendy Yeo

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Sep 6, 2019
“Great experience!”
About ACE Rental Cars: 9.3 /10
Pick up and drop off was smooth. Car was in great condition. No pushy sale from staff, which was great, but staff simply just gave us car key without directing or gave instruction to the car location. We witnessed other staffs brought their customers to the car. Dissatisfied with this as we did not know where to get the car and had to get another employee to help us. Other than that, all was good.
About QEEQ: 10.0 /10
Easy and straight to the point booking. Drop price worked like magic! Love this function!
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C.Soh

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Jul 9, 2019
“Overall it was great experience and I’m glad I chose this company among the many that I’ve explored”
About ACE Rental Cars: 8.7 /10
AUD 250 was held as deposit & it was cancelled when the car was returned in good condition.
About QEEQ: 10.0 /10
More info on the car such as the capacity & which are the types of car of same equivalent will be good

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Thu, Jun 13, 2019
“Best value for money.”
About ACE Rental Cars: 10.0 /10
Awesome service and best prices
About QEEQ: 10.0 /10
Best value for money.

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