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Not a good experience

Reviewed: Thu, Feb 23, 2023
About EZU: 6.0 /10
Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t. Car was old, 87000k’s on it and badly damaged all round the vehicle.
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Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
Intermediate | Toyota Camry or similar

Relevant Reviews on EZU AUCKLAND AIRPORT

Virginia Wilson

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Reviewed: Tue, Sep 24, 2019
About EZU: 2.0 /10
When picking up the car, it didn’t have enough fuel. In Queenstown, there was only one staff member, and it took about an hour to get picked up and go to the company to get the car. When picking up the car, it didn’t have enough fuel.
About QEEQ: 10.0 /10

W.Sawyer

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Intermediate | Toyota Camry or similar
Reviewed: Sun, Mar 22, 2020
“Everything that I expected with no issues.”
About EZU: 8.0 /10
There was confusion regarding the pickup point but we connected by phone. The processing for the vehicle was very efficient and the Camry I ordered was in good condition and clean. No issues during my stay and the drop off was again efficient and easy. Overall a good service and a great price with little hassle.
About QEEQ: 10.0 /10
Booking was easy and I had all of the information I required. The cost was amazing. I will book through Qeeq.com again.

E.Sangkhaman

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Economy | Toyota Yaris(2013-2015) or similar
Reviewed: Mon, Sep 16, 2019
“In booking doesn’t clear about deposit when we get a car they ask me for $1500 deposit”
About EZU: 2.7 /10
And car smell so bad like a someone smoke in car before and a car very old

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Sep 7, 2019
About EZU: 7.7 /10
Surprising good quality of the vehicle given the price. When we picked up the car, the guy took about 20 photos of the car including the inside, seemed excessive. When we brought it back, they wouldn't give me a receipt and the whole process of returning it seemed a bit sketchy, but hard to beat the price we paid.
About QEEQ: 8.0 /10

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Economy | Mazda Demio or similar
Reviewed: Wed, May 8, 2019
“Excellent other than pickup delay due to understaffing”
About EZU: 8.7 /10
Counter staff excellent. Had to wait a very long time to pickup as the only staff attendant was at the airport picking up others then we had to wait for them to organise their vehicle which took a very long time. Drop off time and staff fantastic
About QEEQ: 10.0 /10

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