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Live chat Email us Service Code: 5325889265
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Reviewed: Tue, May 7, 2019
About Routes: 9.3 /10
We waited nearly an hour for the free shuttle. I had to phone 3 times before we were finally picked up. After that the whole process of the car rental was very easy and quick. The counter staff were very friendly and cheerful. The car was not dirty but it could be sparkling instead of dripping with water from the car wash.
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

Tom Cotton

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Reviewed: Tue, Aug 21, 2018
About Routes: 2.0 /10

W and M

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Economy | Toyota Yaris or similar
Reviewed: Wed, Oct 16, 2019
“Great value for money”
About Routes: 8.0 /10
Everything good, except that the car was barely cleaned
About QEEQ: 10.0 /10

S.Modugu

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 9, 2019
“Awesome”
About Routes: 9.3 /10
This time ad it was very early in the morning, Routes staff were nice and as there were not many people the pick up was pretty much easy and smooth compared to the last time. The only thing I would like Routes to do is give the car with full tank gas instead of 3/4th as it would be easy for customer to return it with full tank as I had no option of filling it until 3/4 and had to fill it full
About QEEQ: 10.0 /10
It was very easy to book and cancel reservation, I had to cancel due to chnage in plan and the whole thing was very smooth

Manar Sarsam

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Full Size | Nissan Pathfinder or similar
Reviewed: Wed, Sep 4, 2019
“Routes was very professional when we dropped off the car . The staff JAY was very efficient in his”
About Routes: 8.7 /10
I sent an email 24 hours before receiving the car to adjust the price because it has been dropped . However no action has been taken ☹️ Recommendation: Routes should enhance its response procedure
About QEEQ: 8.0 /10
No unfortunately it didn’t work

K.Helle

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Economy | Kia Rio or similar
Reviewed: Sat, Aug 3, 2019
“Probably wouldn’t use again”
About Routes: 6.7 /10
The car was fine. The radio wasn’t very good, but it was clean and ran fine. The wait to pick it up was over an hour once the shuttle dropped me off. You cannot use a debit card or cash for the $500-$1000 deposit. They also do not accept discover card. Read the fine print and you probably won’t have an issue.
About QEEQ: 10.0 /10
Booking was fine and I was auto rebooked to save a few more dollars. Overall, it was good, but the rental company mentioned that they are. It fans of 3rd party booking.

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