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+1-8007618913
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Live chat Email us Service Code: 4902428360
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Reviewed: Tue, May 7, 2019
About Routes: 9.3 /10
We waited nearly an hour for the free shuttle. I had to phone 3 times before we were finally picked up. After that the whole process of the car rental was very easy and quick. The counter staff were very friendly and cheerful. The car was not dirty but it could be sparkling instead of dripping with water from the car wash.
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

W.Cammack

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Large SUV | Dodge Durango or similar
Reviewed: Sat, Jan 25, 2020
“Very low cost rental and great quality car”
About Routes: 9.0 /10
Long time for pick up car to collect from terminal, car was not ready when we arrived. Staff were very helpful though! Dropping off was a breeze and driver to airport was amazing!
About QEEQ: 10.0 /10

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Large SUV | Dodge Durango or similar
Reviewed: Mon, Oct 7, 2019
About Routes: 5.0 /10
Waiting in Vancouver is terrible, we waited 90 minutes to get the car, while people behind us may have waited even longer time. Insufficient staff at the office as well as in the parking lot. The gasoline tank was not filled after previous rental,.
About QEEQ: 10.0 /10

SRA

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Medium SUV | Jeep Cherokee or similar
Reviewed: Sun, Sep 29, 2019
“Too many surprise costs when I picked up my car at a time when it is too late to do anything about”
About Routes: 6.7 /10
The price quoted was extremely good however I did not realise that I would have to buy their car insurance as they would not accept any car insurance outside of north america so could not use the global coverage I already had and is accepted by every other rental agency I have ever used in Canada and in the USA. This increased my rental charge by about 65%.
About QEEQ: 8.0 /10

B.Dhanoa

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Large SUV | Dodge Durango or similar
Reviewed: Thu, Sep 12, 2019
“Very good”
About Routes: 10.0 /10
Good people and good service
About QEEQ: 10.0 /10
Good

K.Kowsari

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Economy | Kia Rio or similar
Reviewed: Fri, Feb 22, 2019
“Second day I could not start the car. I called them back and they said sorry we are under staffed.”
About Routes: 5.3 /10
0 customer service. I needed help to start the car at remote area they did not help me. I’m very disappointed with the service.

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