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Live chat Email us Service Code: 9896123086
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Reviewed: Mon, Jul 3, 2023
About Europcar: 7.0 /10
I have reserved limousine class but got universal.. I have reserved bmw and got mersedes...
Reply by Qeeq:
Thanks for your review. The car group was made up according to its function、number of seats, etc. If was offered the downgraded car, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.
Intermediate | BMW 5 Series or similar

Relevant Reviews on Europcar in Germany

Nydia Huntington

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Reviewed: Tue, Apr 8, 2025
About Europcar: 10.0 /10
The pickup location was easy to find and picking up the car was convenient. I booked a Citroën but was provided a Mercedes-Benz C180 Estate. While the car was slightly small for three large suitcases, its condition was great and the driving experience was excellent.
About QEEQ: 10.0 /10

Florence Tennyson

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Reviewed: Tue, Oct 8, 2019
About Europcar: 10.0 /10
Very friendly

George Anthony

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Reviewed: Wed, Aug 29, 2018
About Europcar: 10.0 /10
Since we arrived in Frankfurt on an early flight, there were two groups before us, and we waited for a while. I had booked a seven-seater car. The customer service offered us a five-seater Volvo going back to Zurich with a 450 Euro one-way rental fee if we were willing. Considering our comfort, we decided to stick with the seven-seater we originally booked.
About QEEQ: 10.0 /10

View more >
Economy | Volkswagen Polo or similar
Reviewed: Thu, Oct 28, 2021
About Europcar: 9.0 /10
excellent service from Europcar
About QEEQ: 7.0 /10
Had contacted QEEQ with a billing question and was told that I would receive an e-mail with a response. It has been 3 weeks now and I havent received an answer/resolution from QEEQ. In the meantime I have resolved the issue personally.

T.MUNG LIAN

View more >
Medium SUV | Jeep Compass or similar
Reviewed: Sat, Sep 28, 2019
“Good”
About Europcar: 10.0 /10
Nice car
About QEEQ: 10.0 /10
Easy book

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