Excellent price & Service.

Fast and efficient.

The service standard for guests who did not book directly on their website was not the same as for other guests. We booked two 7-seater SUVs, but the receptionist could only provide one at pickup. When we pointed out that there were actual 7-seater cars available, the receptionist said these were for other guests. What? What about our reservation? Aren't we guests too? No solution was offered in the end, and we had to take a 6-seater and manage the issue of insufficient trunk space ourselves. Additionally, when we noticed scratches on the car at pickup, the staff casually said it didn't need to be recorded. After we insisted on taking photos and making a record, the staff and their supervisor had a very poor attitude. The entire pickup process took over two hours and was extremely frustrating.

The car rental company had great service. The car was in excellent condition. When returning the vehicle, the company quickly checked for any scratches and if the engine started, then immediately refunded the deposit.

I picked a Volvo XC60 but got a Hyundai Tucson instead. They insisted it was the same category.

Great service. Staff were polite. Bargain for £40/day in Edinburgh during the festival (mid size car). Lenient scratch policy. Unlimited mileage. Amie was pleasant during drop off. Would return again.

Yes the price got me very cheap for the month of August. Easy booking process. No complaints.