CAR RENTAL REVIEWS ON ENTERPRISE IN LONDON

I had reserved the car for 8:00 AM but arrived early at around 7:00 AM. Picking up the car was straightforward and very convenient.

Good service attitude

The staff was great and efficient. He informed me that the car I booked was not available and offered a free upgrade to a Nissan Qashqai. He also asked if I preferred a manual or automatic transmission and eventually brought over a Grandland. The car was spacious, brand new, and extremely comfortable to drive. The staff only inquired once about buying insurance in-store and did not push after I declined. He explained the claim process very clearly. Overall, I had an excellent experience.

Very good. The car pickup process was quick, and the return procedures were convenient.

I must write a detailed review for this perfect car rental experience! This time, I rented a Citroën SUV and discovered it had only been driven for over 7,000 kilometers—it was practically a brand-new car! The interior and exterior were spotless, as if it had just rolled out of the showroom, instantly boosting my impression of the store. Once I hit the road, the car's performance completely won me over—quick and responsive power, solid and stable handling, and a chassis that absorbed shocks with a refined feel, far exceeding my prior perceptions of the Citroën brand. Honestly, this rental experience made me rethink the brand, with driving quality so impressive that it even sparked thoughts of buying one myself! Beyond the vehicle, the store’s service was professional and efficient; the pick-up and drop-off process was smooth, and the staff were friendly. This experience taught me that a quality car rental company can not only provide convenience but also deliver delightful surprises. Absolutely five stars—if I ever need to rent a car again, I’ll definitely choose this place!

Very satisfied, both pickup and drop-off went smoothly.

I've rented from this brand several times and have always been very satisfied.

It's pretty good, but I rented a Ford 9-seater and was given a Renault 9-seater instead.

The young man who assisted us was very friendly and provided a detailed introduction. We purchased full insurance at the store, so the return process was extremely easy. We simply handed the keys to the staff, and after a quick inspection, everything was fine.

Satisfactory

Though they offered additional services, I politely declined, and they were very courteous. The car was excellent to drive, equipped with an assisted driving feature. It was a lifesaver when navigating roundabouts in the UK. The trunk perfectly fit two 158cm luggage pieces! They didn't charge any extra fees, which was a delightful surprise. It felt like getting extra credit on a test and answering it correctly.

The vehicle provided was not the one I reserved, but its condition was excellent. I'm satisfied.

The process was a bit slow; we waited for an hour. It was a relatively small store, and when we arrived, a local was arguing with them because the car they rented had no fuel in the tank. However, when they served us, their attitude was excellent. The car was new, the model was modern, and it came with advanced features. It had built-in Google integration, so there was no need to connect via CarPlay, use cables, or mount a phone holder—it was very convenient.

The service attitude was excellent.

Very good.

The car rental process was completed in just fifteen minutes, very efficient.