Good service.

Everything went smoothly, great experience.

Extremely satisfied!! My first car rental experience. Enterprise provided excellent service. I rented a Skoda but ended up receiving a BMW at the counter (not sure why it was upgraded, my fragmented English failed me). Anyway, I realized I got a BMW during pick-up, and the staff at the rental office kindly spent time teaching me how to operate it. The car was in great condition, clean and odor-free. I purchased full coverage insurance from the rental office. Returning the car was very convenient; I wasn't sure if they required the car to be washed before return, so I went to a Shell station near the airport to wash it and refill the tank. After returning home, I received a toll invoice, and the rental company promptly refunded the remaining deposit after deducting the toll fees. The entire process was smooth and satisfactory!

Satisfactory

The staff at the Izmir pickup point don't speak much English, making it difficult to ask about return procedures and highway fees. Other than that, everything was good.

The store is about 50 meters to the left after exiting the international arrivals hall at Istanbul Ataturk Airport. The store is small, and the young guy who attended us had a full beard and was quite enthusiastic. The highway toll system is already set up in the car, you just need to confirm the charges when returning the car, which is just a few liras. After completing the paperwork, the car will be driven to a spot outside the hall under a RENT CAR sign. The driver handing over the car does not speak English, so if there are any issues with the car, remember to take photos and show him.