CAR RENTAL REVIEWS ON ENTERPRISE IN ISTANBUL

Very satisfied with the service, car pickup was convenient, and the return process was straightforward.

Extremely satisfied!! My first car rental experience. Enterprise provided excellent service. I rented a Skoda but ended up receiving a BMW at the counter (not sure why it was upgraded, my fragmented English failed me). Anyway, I realized I got a BMW during pick-up, and the staff at the rental office kindly spent time teaching me how to operate it. The car was in great condition, clean and odor-free. I purchased full coverage insurance from the rental office. Returning the car was very convenient; I wasn't sure if they required the car to be washed before return, so I went to a Shell station near the airport to wash it and refill the tank. After returning home, I received a toll invoice, and the rental company promptly refunded the remaining deposit after deducting the toll fees. The entire process was smooth and satisfactory!

The process is simple and smooth.

Very satisfied

Excellent service

It's okay.

Well-prepared and quick car pickup process.

The service was excellent, highly efficient, and the deposit refund was very quick. They upgraded me to a BMW 1 Series for free since the Corolla was unavailable, and the car was in great condition, almost like new. The entire rental experience was very pleasant!

Very efficient.

The pickup location is right across the parking lot from the airport. Pickup was very quick, without any extra insurance sales, and the car was in good condition. Reserved a Fiat Cross, but got a Fiat Tipo instead. The trunk could fit two 26-inch and one 28-inch suitcases.

The service was very professional.

Everything went smoothly, great experience.

They provided me with their real-time contact information, and whenever I had questions, they patiently and thoroughly answered them. The entire process went smoothly, making it a great experience. The pickup and drop-off reminders were very helpful.

Very good.

Overall, it's fine. Both pickup and return processes went smoothly.

This is my fourth time using Enterprise in Europe, and they have never let me down.

Overall, everything was normal and very good.

The car rental company is not very efficient.