better to research a few companies rather than take cheapets price

Terrible service and very long wait for car. They would not accept my Amex card so I needed to make a payment to my Visa card as the deposit they asked for was GBP 1,260 which is ridiculous for a mini car. No Wifi available so I was forced to buy their insurance which was GBP 160 for the few days. I left feeling ripped off and will never use Goldcar again.

Your process is great and woks as advertised. Booked my next car with you already but with Budget/Avis.

You definitely get what you pay for - they are cheap for a reason. After queuing for 90 minutes in the office, every other customer had problems of some kind all to do with inflexible and unrealistic policies. After my 90 minutes in the queue, 25 minutes to process the transaction, I then had to queue for a further 25 minutes while the car was cleaned. All in all, I spent 2.5 hours to collect a car. Never again!

Wants you to waste money on printing everything out. Electronic copy not good enough newsflash its 2019 no need to chop trees down

I felt that the extra protection insurance was not given as a choice. I was forced to purchase it as a requirement despite having a basic insurance on the vehicle and my personal travel insurance which would have covered me in a case of the accident or etc.

please stop fuel surcharge on diesel car. car check must be done before and after and not only when return. car interior must be clean.make free after hour return