Perfectly goof service

No information supplied on where to pick up the car and how to get there. It took nearly an hour from leaving the terminal building to getting the car because of this lack of information - totally unnecessary and very very frustrating.

Terrible service and very long wait for car. They would not accept my Amex card so I needed to make a payment to my Visa card as the deposit they asked for was GBP 1,260 which is ridiculous for a mini car. No Wifi available so I was forced to buy their insurance which was GBP 160 for the few days. I left feeling ripped off and will never use Goldcar again.

Your process is great and woks as advertised. Booked my next car with you already but with Budget/Avis.

Wants you to waste money on printing everything out. Electronic copy not good enough newsflash its 2019 no need to chop trees down

The car and team were wonderful. However I received no instructions on where the pick up point at Glasgow Airport was. This was not with the other hire car providers and away from the main terminal, requiring a shuttle that I was not informed about. Additionally there were no numbers for the Glasgow office itself, only a central office which was based in London. This made the pick up a little frustrating. Once located, the dropping off process was much smoother.

Booking with Easy car was very smooth

Being penalized for not having a credit card and having to pay an expensive cover is ridiculous. People these days do NOT always have credit cards!