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Live chat Email us Service Code: 2629788122
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I don't recommend

Reviewed: Thu, Aug 24, 2023
About AVIS: 3.0 /10
It's a scam... we book from qeeq.com and paid for the amount that says on the website. When we got there they didn't let us rent the car even tho we paid for it. So at the end he said we have to take and pay for the full insurance and 300€ deposit money. At that point we were so tired of discussing about it back and forth so we paid for the full insurance and gave him 300€ for the deposit which he said we gonna get that back at the end of the rent day. So when we gave the car back he said everything was fine he checked and he said he gonna sent the 300€ back to our bank account right away so no need to worry. Few days later when we went back home the only amount he send was 30€?!? We try to call but the customer service is so rude ... I don't recommend
Mini | Volkswagen up or similar

Relevant Reviews on AVIS in Italy

Marjorie Nelly

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Reviewed: Thu, Jun 13, 2024
About AVIS: 10.0 /10
Service details
About QEEQ: 10.0 /10

Lionel Johnson

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Reviewed: Fri, Nov 15, 2019
About AVIS: 2.0 /10
Picked up the car at AVIS in Milan Train Station and was told a deposit was required. Ended up being charged 850 Euros more for a 14-day rental. Prepaid 10,500 RMB before the rental and eventually was charged 2,200 Euros and over 17,000 RMB. This is outrageous and I strongly protest. Additionally, the originally booked SUV was replaced with a VW CC sports car. No refund was given for the price difference. I request assistance from the rental company to resolve this matter.

Tiffany Emma

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Reviewed: Mon, Sep 19, 2022
About AVIS: 6.0 /10
Average service, but quick pickup. The car was terrible, a 1.2L manual that struggled on inclines and stalled easily.

Jo Carey

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Reviewed: Sun, Oct 26, 2014
About AVIS: 6.0 /10
Basically satisfied

Fraser

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Medium SUV | Jeep Renegade or similar
Reviewed: Tue, Sep 8, 2020
About AVIS: 9.0 /10
Due to COVID the pick up process was terrible - waiting for phone calls for over an hour rather than face to face contact. Fortuity the staff at the help desk realised this so reverted to a solution that worked.

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