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Search for Keddy by Europcar Car Rentals in Milan

The information to rent the car I wanted where incorrect

Reviewed: Sun, Nov 19, 2023
About Keddy by Europcar: 7.0 /10
I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.
Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the negative experience you had. It would be greatly appreciated if you could kindly provide us with more specific details and any relevant documents. We will promptly assist you in investigating the matter with the supplier. Thank you for your understanding and support. Once again, we appreciate your feedback and hope to have the opportunity to serve you again in the future.
Mercedes-Benz C Class image
Keddy by Europcar
Milan Malpensa Airport(MXP)
Milan
Italy
Standard | Mercedes-Benz C Class or similar

Relevant Reviews on Keddy by Europcar in Italy

H.Sidhu

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Mini Van | Renault Trafic or similar
Keddy by Europcar
Verona Airport(VRN)
Verona
Italy
Reviewed: Wed, Nov 9, 2022
“Smooth process”
About Keddy by Europcar: 9.0 /10
The car was a 9 seater and was brilliant for our trip, it was clean on arrival. The only thing is the car park is very tight, apart from that all was smooth.
About QEEQ: 10.0 /10

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Mini | Fiat 500 or similar
Keddy by Europcar
Florence
Italy
Reviewed: Wed, Oct 26, 2022
“Ok rental”
About Keddy by Europcar: 8.0 /10
Counter staff not particularly friendly and not really helpful when we asked for advice on returning car and avoiding traffic limitation zone. Drop off was straight forward.
About QEEQ: 10.0 /10

J.Henry

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Mini | Smart Forfour or similar
Keddy by Europcar
Naples International Airport(NAP)
Naples
Italy
Reviewed: Tue, Jul 2, 2019
“Frustrating - reasonable price, nice car but horrendous service on pick up and over the phone”
About Keddy by Europcar: 6.0 /10
Wait time and customer service upon collection were both the worst we have experienced. Stating collection is "in terminal" is very misleading as you have to use a bus to the collection area. Car was clean and in good condition, exactly what we needed for the trip. Rental was reasonably priced.
About QEEQ: 10.0 /10

Tony M - Australia

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Economy | Fiat Panda or similar
Keddy by Europcar
Rome
Italy
Reviewed: Thu, Jun 27, 2019
“Terrible condition of vehicle. Tank not filled. Very dirty. Could not easily check car condition.”
About Keddy by Europcar: 4.3 /10
Car was very dirty. Tank not full. Pickup in Rome was rushed. Staff were rude. Long wait. Unable to check car condition properly due to poor lighting and dirty condition of the car. When car was returned they hit me up for damages which may have been pre-existing. Unsure as the damage was camouflaged by the poor and dirty condition of the car. Very stressful experience all round! Charged an exorbitant excess for what looks to be very minor damage. Felt ripped-off!
About QEEQ: 8.0 /10
Booking was great. No probs.
post image

a.levenberg

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Economy | Renault Clio or similar
Keddy by Europcar
Naples International Airport(NAP)
Naples
Italy
Reviewed: Sun, May 26, 2019
“Europcar staff at counter and on parking lot could be mor freindly .”
About Keddy by Europcar: 7.3 /10
waited about 30 min. to finish the booking. only 2 are at parking. if you want some explanations regarding the car you have to wait or look for them.customer service could improve.
About QEEQ: 8.0 /10
it was ok.

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