The pickup location staff included an inexperienced lady, but her attitude was good. Eventually, someone more experienced resolved the issue. Overall, the service was good, and the car was in great condition.

The car rental process was easy, and although the car was carefully inspected upon return, no issues were found. The deposit was refunded within 2 days. A great rental experience!

The service was excellent.

The staff were very friendly, patient, and meticulous! The procedure was quite convenient, and the car model was excellent. The BMW 320D was particularly reliable on the many winding, narrow, and slippery country roads in the UK!

Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.

no problem and all went well