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Live chat Email us Service Code: 1285184122
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Reviewed: Tue, Dec 26, 2023
About Budget: 6.0 /10
I'd booked a rav4 6 weeks before arrival. It was not the car I pre booked. The young man on the counter was useless. Sent me to another collection point 30mons drive away where I was told I could swap for the car I booked The agent on the desk was even more rude and unhelpful than the first guy. Summary ... make sure you get written confirmation with regards your order before arrival.
Small SUV | Toyota RAV4 or similar

Relevant Reviews on Budget in United States

Olive Baker

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Reviewed: Sun, Nov 17, 2024
About Budget: 10.0 /10
Very efficient, no unnecessary talk. The whole process was done in less than 10 minutes. No queues at the pickup point, and it was completely unattended.
About QEEQ: 10.0 /10

Yedda Lucy

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Reviewed: Mon, Jul 10, 2017
About Budget: 10.0 /10
Both pick-up and drop-off are very convenient. There was no insurance upsell during pick-up, and at drop-off, the guy at the counter just took the keys, recorded the mileage, and said everything was okay.
About QEEQ: 10.0 /10

Teresa Herty

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Reviewed: Thu, May 5, 2016
About Budget: 8.0 /10
There is a bus available at the airport that takes you to the Budget store. It's easy to find since it is located with other rental places.

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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Jan 9, 2020
About Budget: 9.7 /10
他店より、ここだけ行列が長かった
About QEEQ: 10.0 /10

T.Kresse

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Medium SUV | Ford Escape or similar
Reviewed: Sun, Jul 28, 2019
“Avoid budget at all costs”
About Budget: 4.4 /10
Their prices are the cheapest available and that comes with other prices. 30 min long line of people and no cars of the type you book are part of it. Other rentals will offer you free upgrade, budget will charge you for this and give you car you dont want - in my case it was truck. Lady at the counter told me that its not too big and she is driving it her self and it got back camera for parking which is necessity in LA and that mid size SUV is too small for 3 people. When I wanted different, smaller car they offered me mustang (literally the opposite of big car). Apparently I can wait until someone return car I booked and then I can take it. I canceled my booking and went to Dollar which is very well organized. Until today Im waiting for refund from budget.
About QEEQ: 8.0 /10

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