Convenient, not crowded

Had an absolutely appalling experience with the budget rental in poughkeepsie extremely amateur and completely unprofessional rented a car paid in full no car available because I was late and no option of renting something else but still kept the money

Great car for a reasonable price. Counter staff was very friendly and a pleasure to deal with.

I love the EasyRentCars app!!!

Budget were terrible. I've used Alamo for years and never had a problem. The minute that we arrived and went to pick up the car Budget were creating problems. They wouldn't accommodate us with any of the things that Alamo do as a matter of course, such as adding on an extra driver. They then allocated one car to us whether we liked it or not, whereas Alamo always give us a big choice of cars to choose from. Finally, Budget added on $55.44 to our bill when we dropped the car off, which I only noticed yesterday. When I phoned them they were less than unhelpful. The guy told me that we had returned the car without any petrol which was completely untrue and a blatant lie. I filled up the tank on the way to the airport so the tank was full when we dropped the car off. The guy also told me that we had returned the car late and took no notice when I tried to explain that we had been stuck in heavy traffic on the way to the airport. I also explained that we had dropped car off two hours late to Alamo previously and that they had bot charged us a penny for it. After falsely accusing us of giving the car back with no petrol in it you would have thought that they would have completely waived the "late return" charge, but no they would only give a partial refund. I will never use Budget again if I can possibly help it and I will do my best to make sure that no-one else uses it.

The man behind the counter was rude on pick up of vehicle and even ruder on return. He questioned the cleanliness of the vehicle on return despite it being unclean on pick up. He had no people skills and his non-verbal communication was negative. If hes not happy in the job then perhaps it's not for him or he should seek supervision from his manager.