Enjoyable, easy, stress free.

The Europcar Interational terminal was understaffed causing a queue of customers who had to wait for a hour. We were sent to the Domestic terminal Europcar branch because QEEQ had booked the wrong terminal. The domestic terminal staff were very helpful, even staying after closing time to ensure we were served. They kindly gave us an upgrade because of all the trouble we had gone through being at the wrong terminal

The store is very close, the car pickup was quick, the service was enthusiastic and helpful. I am very satisfied with this car rental experience.

Mediocre

When traveling through NZ, was NEVER told that needed to change cars at the ferry, between the north and south island. Had to change all my ferry bookings at the last minute. Absolute nightmare of an experience and neither Europcar nor Easyrentcars.com wanted to take the blame for the lack of notice. VERY unimpressed with both. Would have rented from other companies if rentals hadn't been sold out.

Like: I just love this car
Dislike: No faults to mention