excellence at it's best

Very satisfied.

Overall, pretty good. The car provided was a Ford Kuga hybrid, drove 700 kilometers, fuel consumption estimated at 6 liters per 100 kilometers. However, shortly after picking up the car, a low tire pressure warning for the front right tire popped up, though the actual readings matched the other tires. The warning light also turned on, which made me worry there might be issues when returning the car. Fortunately, nothing was mentioned afterward.

The staff was very patient.

Locauto did not have the type of vehicle specified when I created my booking at all. Had to agree to drive in a vehicle with less space, leading to difficulties having all luggage in the car, and cramped seating.

There was an issue with the automated system that caused a delay picking the car up. Staff were efficient, helpful and apologised for the delay.