Goldcar are a very rude aggressive car hirer.

As few other people I was scammed for "taxes" on the spot even though I paid the whole sum of the rent beforehand. Thus a one-star experience, not recommended.

Amazing price

Found counter staff not polite very forceful with the sale of extra insurance to the point of bullying which considering we had paid the for the full insurance with Easyrentcars this treatment was not really needed. Booked a Fiesta size car they tried to make us take a fiat 500 (for 4 adults with cases). Not a nice company would not use them again. Hint for anyone else using them take photos of all marks on the car when you pick it up record them telling you that this scratch does not matter its not deep enough etc.

Easyrentcars good company good you can get the insurance policy up front so no extra cost to your holiday.

They have charged me an insurance protection without ever telling me what it was!!! She told me there would be a £70 fuel deposit, took my card and charged me €310 without ever saying what it was! Complete rip off company, will never use Goldcar again.

Waited ages to be served. Once serves we have a very rude lady. Wanted to charge me airport location tax dispute taxes being included in the chargw.. says it's not included as cheap rate and says in terms on goldcar website. Lady then said I had to pay fuel surcharge of €135 which is refundable if return full. That was fine. Then she said I had to take out there personal insurance. Explained I had insurance excess which she said wasn't going to cover their rental which was utterly rubbish. After 30mins had passed, she reluctantly took the €1400 blocked swipe of my car and we was on our way. Very very rude and told me not to shout at her which I honestly wasn't doing. She was mis-selling which not give me all options. I assume they are on commission. Kept saying that a 5p dent or a scratch would cost €700. I'm a careful driver having driver loads of hire cars before and never had so much bother getting a car. It was almost 11pm at this point. Once it was sorted, the car we got was nice and did the job. It was cheap for a reason .. there is no customer service. Be warned there might be hidden charges so also check goldcar website. There rating is also low and branded as robbers. It's true. Will never use again.