Excellent overall service. The entire process was completed within 10 minutes without any upselling or poor service. Everything went smoothly.

Picking up the car in London required taking a shuttle from the airport, but the pick-up was smooth. Returning the car in the Scottish Highlands was easy, as the staff just checked it quickly.

Persistently pushing insurance and failing to mention important things when renting the car, such as the congestion charge in London.

Eurocar is relatively cost-effective among car rental companies. The car condition is good, and being a chain company, it provides a reliable service. They don’t have hidden fees or unreasonable deposit charges like smaller companies. Reminder to read the terms carefully. In Europe, Eurocar is recommended over Avis as it's cheaper while maintaining quality. For the wealthy, any choice is fine.

Didn’t get the car that we booked so the interior wasn’t as big. We had a pram and car seat and knew it would all fit in the original car booked so more than disappointed considering they advertise they guarantee you get the car you book.

Happy with the booking process didn’t use the price drop protector as made a late booking. Would have been very pleased with the whole process if we had received the car we had booked.