The car pickup process was generally smooth, communication was relatively clear. They recommended half-tank and full-tank packages, claiming the fuel prices were cheaper than outside. However, considering we didn't drive much, we didn't take any. No additional insurance or upgraded vehicles were suggested. The car return was very convenient; basically, it was just park the car, hand over the keys, and leave. Overall, the car rental experience was good.

The service was good and very friendly.

Convenient pick-up, friendly customer service.

Extremely thoughtful, enthusiastic, and meticulous service! Truly worthy of an international brand. Although it's a bit more expensive than other companies, the service is excellent, the car condition is great, and there's no worry at all. For international rentals, I always choose Hertz!

Trustworthy