The staff were very friendly, and the vehicle was extremely clean.

Due to the pandemic, we were given a hard time by other rental companies in Paris, but Hertz was very friendly and rented a car to us. To show my gratitude, I upgraded the vehicle. However, due to changes in our return schedule, we needed to switch to a different drop-off location and exchange the car earlier. Firstly, contacting their customer service by phone was very difficult. Secondly, there were errors in the final bill. Nevertheless, after communicating with QEEQ customer service, the extra charges were refunded.

The lady at the front desk in France was really nice and efficient. The first car we got was an Opel, but the trunk was too small. After mentioning it to the front desk, they swapped it for a Nissan, which was still small, but we didn't want to complain further, so we made do. So, don't pick up your car at 8 AM! It's very important. They tend to give you less desirable models first. My luggage, which was 26 and 22 inches, couldn't fit in the trunk, one had to be placed in the front seat.

Ce n était pas la voiture que j avais loué.J avais loué une fiat 500 et on m a donné une 208.De plus j ai eu la surprise de payer 42,17 de taxes pas noter sur le contratj ai contacté Hertz pour une explication.A ce jour pas de réponse. .

personnel compétent, aimable et disponible. véhicule neuf, excellent rapport qualité/prix. A conseiller