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Live chat Email us Service Code: 6038600222
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Reviewed: Mon, Jun 8, 2015
About Hertz: 10.0 /10
We had a minor collision on the highway in the UK and filled out the quick resolution form ourselves. We also called QEEQ's customer service, who said that as long as the car was still drivable, it was fine. We were quite anxious when returning the car, especially since it was a holiday and only a lot attendant was present. Fortunately, there were no issues afterward, much to our relief. We highly recommend purchasing super insurance and calling QEEQ customer service for guidance in case of an incident. They are more helpful than the insurance company's customer service!
About QEEQ: 10.0 /10

Relevant Reviews on Hertz in United Kingdom

Anonymous

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Reviewed: Tue, May 5, 2026
About Hertz: 10.0 /10

Absolutely loved the whole experience.

About QEEQ: 10.0 /10

Madge Walter

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Reviewed: Wed, Jul 24, 2024
About Hertz: 10.0 /10
Overall satisfied
About QEEQ: 10.0 /10

Aurora Rhodes

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Reviewed: Wed, Aug 1, 2018
About Hertz: 6.0 /10

K.Chee

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Compact | Vauxhall Astra or similar
Reviewed: Wed, Jun 12, 2019
“Terrible experience with Hertz”
About Hertz: 4.3 /10
I won’t never ever book cars with Hertz especially in UK. Rigid staff, poor customer services and don’t even ponder long q waiting to pick up the cars as staffs just take their own sweet time to process the booking. Totally waste of time as we q for almost 2 hours for less than 20 people in line. From counter to ground staffs, all are very arrogant and unfriendly at all. Even the shuttle service to terminal takes ages to come and not really care whether u r catching your flight schedule. I never had such bad experience with Hertz in other countries over the world. Sorry, yes ruin my day
About QEEQ: 9.0 /10
Everything is fine. Please be cautious with yours posted rating on Hertz. Not matching customer expectation at all

Kris & Sandy, Australia

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Compact | Opel Astra or similar
Reviewed: Tue, Sep 4, 2018
“Great experience, sparkling clean car, excellent service”
About Hertz: 9.4 /10
Like: End to end reliability, condition of car, performance. When the former renter only refilled the vehicle to 3/4, we obtained a small refund to honour this.
Dislike: Hard to return at Luton Airport (car return not well sign posted) but not Hertzs fault. Airport needs to do better.

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