Excellent & Easy

The service was average. When customers encounter problems, it takes a very long time for the relevant departments to resolve them.

The night before picking up the car, I realized I selected the wrong return time. I placed a new order and got a confirmation. However, when I went to the store the next morning, they told me they couldn’t process it in time since it was a last-minute request. As a result, I had to settle for a manual transmission, which caused some inconvenience with the car stalling occasionally.

The staff provided warm and attentive service, with a patient and responsible attitude towards customers.