The car exceed my expectations and I decided to extend for another week and had returned it today. The entire process of registering and picking up the car at the airport was very smooth. Throughly enjoyed having the car even though I had use it to bring me from point A To B . I would have love to take the car for a long trip. The only negative side is when I decided to extend the car for another week , I had someone ( with an Italian accent ) on the other line which I could hardly understand her . Positive side , she tried her very best and was very friendly.

The condition of the car was excellent, 12000km, the model was upgraded, but it wasn't a free upgrade - they did charge extra for the model upgrade. However, the fee wasn't very high and was acceptable. Returning the car was very smooth and the paperwork was simple. I just don't know when the deposit pre-authorization will be refunded!

Good

The car rental store is located in the airport terminal, which is very convenient. The car is in great condition, almost like new, and the service attitude is excellent, very considerate.