The store was easy to find following the GPS directions, the logo was quite noticeable. The front desk staff was very nice and efficient, with no sales pitches. The process was smooth and took only 10 minutes. The return at a different location coincided with German National Day, the store was unattended, but we simply parked at the parking lot, dropped the key in the dropbox, took pictures, and left. It was very smooth... Also, the store was easy to find.

No queuing, quick processing

The car provided was decent overall. When you arrive to handle the paperwork, they'll try to offer various additional services. Make sure you know what you need and don't get talked into something unnecessary!

Great. The reserved manual Golf model was unavailable, and we got a free upgrade to an automatic. The rental company's service attitude was good, the car was in great condition, and we were very satisfied. However, the return signs were not very conspicuous, making it easy to take the wrong route.

The service was quite satisfactory. It's best to pick up the car on time, otherwise, there may not be a suitable vehicle available if you arrive early.