The rental company casually added all the insurances, making the price twice as expensive as the booking without any notice. Due to the language barrier, I didn't realize it until I returned the car. My negotiations yielded no results. Be cautious with this company to avoid being scammed.

Waited 45 minutes in line to pick up the car.

Scam company! They deducted over 500 euros claiming I didn’t provide a fuel receipt. Zuzuche made no effort to resolve the problem and kept asking for the fuel receipt even though credit card records were provided. I drove just 400 kilometers and refueled for 70 euros, so why deduct over 500 euros? Zuzuche's reason was that fuel and labor are expensive abroad. Ridiculous! It’s fraud against consumers!!! Check Zuzuche's contract; every clause says they’re not responsible. Rent directly from a car rental agency! Never use Hertz, never use Zuzuche! The intermediary always sides with the car rental agencies, ignoring consumer rights. I will defend my rights!

The return location details are unclear, especially for out-of-town returns. It's best to ask for clarification when renting the car.

There was much confusion as the final drop off location was different from the stated site. We had to call in to the help line for assistance to return the car. Booking amount was also to much discrepancies which I have yet to verify and validate.